Terms of service
Beacon Editions — Terms of Service
Last updated: 10 August 2026
1. About these terms
Welcome to Beacon Editions.
These Terms of Service ("Terms") apply to your use of the Beacon Editions website and to purchases made through our online store.
In these Terms, "Beacon Editions", "we", "us" and "our" refer to Beacon Editions. "You" and "your" refer to the person using our website or purchasing our products.
By using our website or placing an order, you agree to these Terms. Please read them carefully before making a purchase.
If you do not agree with these Terms, you should not use our website or place an order.
2. About Beacon Editions
Beacon Editions creates thoughtfully designed journals and companion products intended to support people in recording, understanding and navigating their experiences.
Our products are designed as supportive tools and are not intended to provide medical, diagnostic or professional advice.
Information contained within our products or website should not be relied upon as a substitute for advice from a suitably qualified healthcare or other professional.
3. Our products
We make every effort to ensure that product descriptions, images, colours and other information displayed on our website are accurate.
However, colours and appearance may vary slightly depending on your device or screen.
Some of our products are produced to order through a third-party print and fulfilment provider. This means that products may be produced after an order is placed rather than being held as ready-made stock.
The availability of a product will be shown on our website. We reserve the right to stop offering a product at any time, but this will not affect orders that we have already accepted unless we are unable to fulfil the order.
4. Placing an order
When you place an order through our website, you are making an offer to purchase the products in your order.
After you place your order, you will receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that your order has been accepted.
Your order will be accepted when we confirm that it has been accepted for fulfilment.
We reserve the right to refuse or cancel an order where there is a genuine reason to do so, including where a product is unavailable, there has been an obvious pricing or product description error, or we suspect fraudulent activity.
If we cancel an order after payment has been taken, you will receive a full refund of the amount paid.
5. Prices and payment
All prices displayed on our website are shown in pounds sterling (£), unless otherwise stated.
The total price payable, including any applicable delivery charges, will be displayed before you complete your purchase.
Payment must be made using one of the payment methods available at checkout.
We do not knowingly accept payment information that is inaccurate or fraudulent.
6. Delivery
We currently sell our products through our online store and use a third-party print and fulfilment provider to produce and ship orders.
Estimated delivery information is provided on our website and at checkout.
Once your order has been fulfilled and dispatched, you will receive a shipping confirmation email where tracking information is available.
Delivery times may occasionally be affected by circumstances outside our reasonable control, including postal or courier delays, production delays, adverse weather or other unforeseen circumstances.
If your order does not arrive within the stated delivery timeframe, please contact us at:
We will do our best to investigate the issue and assist you.
7. Right to cancel an order
If you are a UK consumer purchasing online, you generally have a legal right to cancel your purchase within 14 days of receiving your goods, without giving a reason, subject to the legal exceptions that apply to certain types of goods.
If you wish to cancel an order, please contact us at:
You may use the cancellation wording provided at the end of these Terms, but you do not have to use a particular form as long as you clearly tell us that you wish to cancel.
Where you validly cancel an order under the statutory cancellation rights, you must return the goods to us without undue delay and normally within 14 days of telling us that you wish to cancel.
Unless the goods are faulty, damaged or incorrectly supplied, you may be responsible for the direct cost of returning goods where we have informed you of this before purchase.
8. Returns and refunds
Further information about our returns and refunds process is provided in our Return and Refund Policy.
Nothing in these Terms or our Return and Refund Policy affects your statutory rights as a consumer.
If goods are faulty, damaged, not as described or otherwise do not meet the requirements of the Consumer Rights Act 2015, you may have additional legal rights, including rights to a refund, repair or replacement depending on the circumstances.
Please contact us at info@beaconeditions.co.uk as soon as possible if you believe there is a problem with your order.
9. Personalised products
Where we offer products that are specifically personalised or made to a customer's individual specifications, statutory cancellation rights may be affected by the applicable legal exceptions.
Any applicable exception will be clearly explained on the relevant product page before you place your order.
10. Our intellectual property
All content on the Beacon Editions website, including our branding, logos, product designs, written content, photographs, graphics and other original material, belongs to Beacon Editions or is used with permission.
You may not reproduce, copy, modify, distribute, sell or commercially exploit our content without our prior written permission.
11. Website use
You agree to use our website only for lawful purposes.
You must not:
- use our website in a way that breaches applicable laws or regulations;
- attempt to gain unauthorised access to our website or systems;
- introduce malicious software or other harmful material;
- interfere with the operation or security of our website; or
- copy or reproduce our website or its content without permission.
12. Website availability
We aim to keep our website available and functioning correctly, but we cannot guarantee that it will always be available, uninterrupted or error-free.
We may temporarily suspend access to the website where necessary for maintenance, security, updates or other operational reasons.
13. Third-party services
We use third-party providers to support the operation of our business, including Shopify for our online store and payment and fulfilment providers for the production and delivery of products.
Where third-party services are involved in processing your order, their services may be subject to their own terms and privacy policies.
However, your purchase contract remains with Beacon Editions, and nothing in these Terms removes or limits your statutory rights as a consumer.
14. Limitation of liability
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
In particular, nothing in these Terms affects your statutory rights as a consumer or our responsibility for goods that are faulty, unsafe, not as described or otherwise fail to meet applicable legal requirements.
To the extent permitted by law, Beacon Editions will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
15. Events outside our control
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
These may include natural disasters, severe weather, strikes, postal or courier disruption, interruptions to third-party services, technical failures, or other events that we could not reasonably have prevented.
We will, however, take reasonable steps to minimise any disruption and keep you informed where appropriate.
16. Privacy
Our Privacy Policy explains how we collect, use and protect your personal information.
By using our website, you acknowledge that you have read our Privacy Policy.
17. Changes to these Terms
We may update these Terms from time to time to reflect changes to our business, products, services or legal requirements.
The version in effect at the time you place an order will apply to that order.
18. Governing law
These Terms are governed by the laws of England and Wales.
If you are a consumer living in another part of the UK, you will retain any mandatory consumer protections available to you under the law applicable to your circumstances.
19. Contact us
If you have any questions about these Terms, your order or our products, please contact:
Beacon Editions
Email: info@beaconeditions.co.uk
Trading address: Suite 741, 80A Ruskin Ave, Welling DA16 3QQ
Cancellation form
You do not have to use this form to cancel an order, but you may use the following wording:
To Beacon Editions,
I hereby give notice that I wish to cancel my contract for the purchase of the following goods:
Order number:
Product:
Date ordered:
Date received:
Name:
Email address:
Address:I confirm that I wish to cancel this order under my statutory cancellation rights.
Date:
Signature (only required if this form is submitted on paper):